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One Step Security

Retail Security

Retail security is designed to protect retail stores, shopping centers and other retail establishments from theft, vandalism, and other security issues. This type of security is necessary for maintaining the safety and integrity of retail operations, as well as protecting staff and store from different kinds of threats.

Process

Our team will assess the size of your retail location, and whether you require security for more than one outlet. Next, we will devise the appropriate security plan consisting of the right team members who will be deployed to keep staff, assets and shoppers safe.

Certifications

Contact Us

Please Note: We are not hiring at this time. Any job applications submitted through this form will be automatically rejected.

what we
bring to
the table

We are a professional, cool-headed and
methodical team that values the principles
of diligent, hard work and adaptability for
any situation that may arise.

Custom Security Strategies
for Retail Businesses

One Step Security is committed to providing customized security solutions that cater to the specific needs of each retail environment, ensuring safety, loss prevention, and a positive shopping experience for customers.

Department Stores

Department stores, with their large layouts and wide product range, demand comprehensive security. One Step Security meets these needs by deploying uniformed officers to deter theft, installing CCTV systems to monitor high traffic and high value areas, and working with store management to establish effective emergency response protocols.

Specialty Stores

Specialty stores, with their niche inventory, require tailored retail security solutions. One Step Security provides discreet, trained personnel, access control for storage areas, and routine audits to prevent internal theft and safeguard high-value merchandise.

Boutiques

Boutiques, especially those with high-end or designer items, need security that protects without disrupting the shopping experience. One Step Security achieves this with plainclothes officers, advanced alarm systems for after hours protection, and staff training to identify suspicious behaviour.

Drug Stores

Drug stores face unique security challenges due to pharmaceuticals and health products. One Step Security addresses these with specialized surveillance for controlled substances, strict compliance with health and safety regulations, and coordination with local law enforcement for rapid response when needed.

Warehouse Stores

Warehouse stores, with their bulk merchandise and expansive layouts, require strong security solutions. One Step Security ensures this through strategically placed personnel, wide area surveillance coverage, and inventory control systems to monitor stock movement and prevent loss.

Supermarkets

Supermarkets, with constant foot traffic and perishable goods, demand vigilant security. One Step Security provides stationed officers at entry points, CCTV monitoring of aisles and checkouts, and crowd control during peak shopping times to ensure a safe and efficient environment.

Why Us?

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Fully Certified

Our team is certified by the NSWA, MSHA, the SWA and the Regional Safety Association. Hire us with confidence.

Experienced Teams

Our security personnel have years of first-hand experience under their belts, along with strong communication skills.

Versatile Services

Our security services are broad, extensive and versatile, meaning we’re ready to handle any situation.

Disciplined Routines

We never lax when it comes to security, and we’re constantly going through drills to stay disciplined and on top.

$9.1 Billion

Estimated annual cost of organized retail theft in Canada, as reported by the Toronto Police Service.

87%

Percentage of independent retailers in Canada affected by organized retail crime, according to Toronto Crime Stoppers.

$5 Billion

Annual losses attributed to organized retail crime across Canada, highlighting the significant impact on the national economy.
Security guard wearing One Step Security's uniform at work

FAQ

Retail security focuses on safeguarding retail environments from theft, fraud, and disturbances. Services include surveillance, loss prevention strategies, and customer assistance. 

We offer a range of security services specifically designed for retail outlets, including loss prevention, security guard services, CCTV surveillance, alarm systems, and security consulting. Our services are tailored to meet the unique needs of retail businesses, including protecting against shoplifting, theft, and vandalism.

We use a combination of physical security measures such as CCTV cameras and alarm systems, along with electronic security measures such as EAS systems and RFID tags. Our security officers are also trained to detect and deter shoplifting and theft.

Yes, we understand that retail businesses often have multiple locations, and we can provide customized security solutions that meet the unique needs of each location.

We have a comprehensive incident response plan in place which includes protocols for responding to incidents such as shoplifting, theft and vandalism. Our security officers are trained to respond quickly and effectively in the event of an incident, and we work closely with retail management and local law enforcement to ensure a swift and effective response.

Yes, we can provide additional security measures for things like high-value merchandise or sensitive areas, such as alarms, CCTV cameras, and security patrols.

We are familiar with retail industry regulations and standards such as PCI-DSS and HIPAA, and we work closely with retail management to ensure compliance. We also conduct regular audits and assessments to ensure that our services meet the highest standards of quality and compliance.

TESTIMONIALs

Hear What Our
Clients Have
To Say

“I hired One Step Security for a private event and they were professional, knowledgeable and went beyond what I had expected. I will definitely hire them again for my next event .”

Ian Hardy

Google Reviews

Hear what some of our clients have to say about the
level of high quality security services we offer.
Alessandra Grossi
Gurleen Kaur
Excellent company! Have good locations to work.
Ajay Kumar

Access Control

Access Control Made Simple

Knowing who enters your building — and when — is vital for safety and accountability. One Step Security provides advanced access control systems that combine convenience, visibility, and real-time tracking.

What We Offer:

  • Keycards & Fobs – quick, trackable access for authorized users
  • Biometric Readers – fingerprint or facial recognition for restricted areas
  • PIN & Keypad Entry – simple, cost-effective control points
  • App-Based Access – manage permissions remotely from any device
  • Integrated Security – link door access events to live video footage
  • Each system automatically creates digital audit trails with detailed event logs, showing who entered, when, and through which access point. This data is securely stored and can be reviewed at any time to confirm compliance or investigate activity.

    Why Clients Choose It

  • Prevents unauthorized entry and tailgating
  • Tracks all access attempts and outcomes
  • Links camera footage to access events for verification
  • Generates activity reports for audits and management review
  • Easily scales for offices, condos, retail, or industrial spaces
  • With built-in analytics and event tracking, you gain actionable insights into usage patterns and after-hours activity — helping identify unusual behavior before it becomes a security issue.

    Call Now for a Free Consultation

    Remote Camera Monitoring 

    Stay Protected, Even When You’re Away

    Installing cameras is just one part of effective protection — ensuring they’re actively monitored is what delivers real security. Our remote monitoring service provides round-the-clock visibility, human verification, and intelligent response across all your locations.

    What We Offer:

  • 24/7 Live Monitoring: Security operators continuously watch live video feeds.
  • Smart Alerts: Motion-based and AI-powered triggers detect suspicious activity.
  • Human Verification: Every alert is reviewed in real time to eliminate false alarms.
  • Automated Health Checks: The system runs regular diagnostics on camera uptime, recorder health, and image quality.
  • Visual Verification Reports: Clients receive proof-of-work summaries showing which cameras were active, when they were reviewed, and any incidents detected.
  • Why Clients Choose It

  • Perfect for after-hours or vacant properties
  • Ensures immediate action in the event of suspicious activity
  • Allows monitoring of multiple locations from a central system
  • Reduces false dispatches and unnecessary costs
  • Documents all monitoring actions for compliance and transparency
  • Our monitoring software generates performance and uptime reports showing system health, alert response, and overall operational visibility — ensuring you’re always protected, even when you’re away.
  • Call Now for a Free Consultation

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